Customer Service - Blue Hen Disposal

Blue Hen Disposal
7/15/2020

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Position Description

CUSTOMER SERVICE

At Blue Hen Disposal, we are looking for people who are committed to listening to our customers, understanding their needs, and providing solutions.

THE OPPORTUNITY

As a Customer Service Representative, you will manage a high volume of incoming calls from customers while navigating multiple systems to aid in answering questions and resolving issues. Our mission is to always put our customers first.

Customer Service Representatives must have the ability to communicate effectively and professionally, in a conversational manner. Being able to remain calm, in a fast-paced, ever changing environment is a must.

To ensure we are able to handle our customers’ needs, our employees must be punctual, dependable and reliable.

Our representatives work Monday through Friday 8:00-4:30, with occasional overtime.

THE REQUIREMENTS

• Excellent verbal, written and keyboarding skills
• Must type a minimum of 21 WPM with 80% accuracy
• Proficient with Microsoft Office programs (Outlook, Word)
• High school diploma or GED
• Customer service experience is a plus

Note: For full consideration, please upload a current copy of your resume.

THE HOURS: Between 8:30am-4:00pm Monday through Friday.

WHY SHOULD YOU APPLY? WE INVEST IN YOU!

We’ll provide you with a competitive salary and a top-notch customizable benefits package, including Medical, Dental, Vision, Life Insurance and Short- and Long-Term Disability, as well as paid time off. You may also participate in our 401K program with company matching.

READY TO SUCCEED?
If you have a passion for helping people and creating a great customer service experience, then join us and make a career out of making a difference.

ABOUT US:

Blue Hen Disposal began operation in 1972 and is the leading provider of comprehensive waste and environmental services in Sussex County, DE. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. Blue Hen serves nearly 35,000 customers in residential, commercial, industrial and municipal markets in Delaware and Maryland through our locations in Millsboro and Camden, DE.

I understand that applying to this job indicates that I have the legal right to work in the United States. I agree to perform physical duties of this position as outlined in the job with or without reasonable accommodations. I understand that if offered the position, I will be required to pass a drug screen.

Type: Full-time